Pickup and Delivery Information

We offer three options;

  1. Delivery/Postage – charges may apply
  2. Pickup from one of our pickup points
  3. Express Service (Half the time) – additional charges apply

 

Delivery/Postage (Recommended)

  • We offer FREE (standard delivery) to anywhere in Malta and Gozo on all locally produced orders over €40.00. Orders of lesser value are subject to our standard €5.00 delivery charge.
  • All orders are sent out for delivery via third-party courier service.
  • All clothing orders are fulfilled by our International partners and shipped worldwide from the EU

Pickup Points

  • If you opt for this option, you may pick up your order from one of our Pickup points upon receipt of the email notifying you that your order is ready for pickup. This service is free of charge.
  • You are requested to produce the email notification as proof of purchase, together with your ID, upon pickup.
  • We currently offer 2 (two) pickup points:

Pickup Point 1 – The Tink Studio, Midland Micro Enterprise Park, Blk A – No 13 Lower, Triq il-Burmarrad, In-Naxxar, NXR 6345
Pickup point hours – Monday to Friday from 10:00 – 17:00, excluding public holidays
Directions to get to The Tink Studio

Pickup Point 2 – The Candle Haven, Triq Luigi Ellul, Ħ’Attard, ATD 3023
Pickup point hours:
Monday, Wednesday & Friday: 09:00-13:00 and 16:00-19:00
Tuesday & Thursday: 09:00-16:00
Saturday: 09:00-13:00
(excluding Public Holidays)

An indicative pickup/delivery date is visible on each product page. These delivery dates are indicative only, and whilst we will make every effort to ensure that your order is delivered within these dates, sometimes during very busy periods these time frames can change depending on the current workload.

Express Service (Half the time – service not currently available to Gozo)

  • Shorten production and delivery times by half
    If a product is marked as 3 working days, the order will be delivered in 1.5 working days.
    Express service production times are calculated on the products in your order with the longest production time; ie. If you order more than one product with different production times, say for example one has a production of 3 working days and another product has a production time of 6 working days, the Express Service production time is calculated on the product with 6 production workdays, hence you will receive your full order within 3 working days. If you require the first product to be received in less time, we suggest you place multiple orders with Express Service each time.
  • Express Service price is not fixed, prices vary depending on the products and items in your order.
  • Express Service may not be available on all the products at all times.
  • Express Service is only available to addresses located in Malta (Gozo not included)
  • For International Addresses, Express service only shortens production time. Standard International Shipping applies. Please get in touch on [email protected] for express shipping quotes.

For more information and to view our Pickup and Delivery Policy please check Clause 11 to Clause 15 of our Terms and Conditions